Terms & Conditions

1. Acceptance of Terms

By accessing or using https://awenii.com, contacting AWENII, booking an appointment, or sending a request through WhatsApp, you agree to these Terms and Conditions.

2. About AWENII

AWENII & CO LTD provides healthcare support, wellness guidance, nursing support, patient monitoring, appointment booking, coverage confirmation, and health shop support services subject to review, availability, suitability, and applicable professional guidance.

3. Website Information

The information on this website is provided for general awareness and service communication. It should not be used as a replacement for direct medical assessment, hospital care, emergency care, diagnosis, or treatment from a qualified healthcare provider.

4. Service Requests and Appointment Bookings

Submitting a form, sending a WhatsApp message, or clicking a booking button does not automatically confirm service. AWENII will review your request and may confirm availability, timing, location, support suitability, or next steps.

5. Emergency Situations

AWENII does not replace emergency hospital care. For life-threatening emergencies, severe breathing difficulty, unconsciousness, heavy bleeding, stroke-like symptoms, severe chest pain, serious injury, or rapidly worsening conditions, visit the nearest hospital immediately.

6. User Responsibilities

When using this website or contacting AWENII, you agree to:

• Provide accurate and honest information.
• Use the platform responsibly.
• Avoid sending false, abusive, misleading, or harmful messages.
• Seek hospital care immediately in critical emergencies.
• Involve a parent, guardian, or responsible adult where support is needed for a minor.

7. Health Products and Shop Orders

Health shop products, medicines, supplements, wellness products, and other items are subject to availability, review, payment confirmation where applicable, and delivery possibility. Prescription-only products require proper prescription or qualified review before confirmation.

8. Payments, Pricing, and Availability

Prices, service charges, product availability, delivery options, and appointment availability may change without prior notice. AWENII will confirm applicable costs before a service or order is finalised.

9. Cancellations and Refunds

Cancellation, rescheduling, and refund decisions depend on the type of service, timing, product status, logistics, and whether a service or order has already been processed. AWENII will review such requests fairly.

10. No Guarantee of Outcome

AWENII aims to provide responsible support and guidance, but no healthcare, wellness, product, or service outcome is guaranteed. Health conditions can vary, and some issues require hospital assessment or specialist care.

11. External Links and Third-Party Platforms

This website may link to WhatsApp, Google Maps, or other third-party services. AWENII is not responsible for the content, policies, technical issues, or data handling practices of third-party platforms.

12. Intellectual Property

All AWENII logos, website design, text, graphics, brand materials, and content are owned by or licensed to AWENII. You may not copy, reproduce, or use them without permission.

13. Limitation of Liability

To the extent permitted by applicable law, AWENII will not be liable for loss, delay, injury, misunderstanding, service interruption, or damages arising from misuse of the website, delayed communication, inaccurate information supplied by users, third-party platforms, or failure to seek emergency hospital care when needed.

14. Changes to These Terms

AWENII may update these Terms and Conditions at any time. Updated terms will be posted on this page with the latest revision date.

15. Contact

• Phone/WhatsApp: 0813 659 6994
• Address: Awenii Building, Ajadi Powerline, Ologuneru, Ibadan
• Website: https://awenii.com